For all us members of the Green Team, the quality of our services is fundamental. Because of this, we offer a 100% guarantee on our tourist services such that if the client is not satisfied, they can demand their money be refunded.
In 2012, we received recognition from the National Service of Tourism for the contribution of La Bicicleta Verde to sustainable tourism and touristic awareness
In 2014, we received recognition as the “most innovative tourism company in Chile” by FEDETUR (Federation of Tourism Companies of Chile). The judge decided to grant us this prize for the daily work we do to create touristic value in historically important neighborhoods, as well as areas of the city and its surroundings not typically explored by tourists, with a special emphasis on the culture of the common people, political history, and street art.
In 2015, we received our Certification of Touristic Quality, the “Q Seal”, which has aided us in the professionalization of our methods.
In 2016, we received our SIGO distinction (Initial System of Organizational Management), a management tool that emphasizes development of personnel and leadership, marketing, service, and customer service.
In July of 2016, we received our Distinction of Sustainability, the “S Seal,” and we are now one of the 5 certified tourism operators in Chile.