For non-private tours:
100% of your deposit will be refunded for cancellations up until 48 hours before your tour.
Cancellations within 24 and 47 hours prior to the booked date receive a 50% refund.
Cancellations within less than 23 hours prior to the booked date DO NOT receive any refund
For private, tailor-made or group tours, refunds will only be given for those that cancel their reservation with more than 1 MONTH advanced notice, due to the fact that these tours often require that we refuse reservations from other customers, or have upfront costs and organizational requirements for our staff.